Words2Touch provides you, prior to your purchase, the opportunity to view samples of material that we have written for previous customers on our web site, and access to previous customers that you can question about their experience with our writing service. As well, favorable reviews or profiles of our service have been published in The Globe and Mail, The Montreal Gazette, The Edmonton Journal and The Ottawa Citizen.
We will work in close consultation with you to make sure that you will receive material that you will be extremely happy with. As well, we offer you FREE revisions, the number of which is dependent on the time that we are given to write your speech. As such, it is up to you to use your judgement before purchasing a speech from us.
No refund is offered by Words2Touch on any customized material.
How secure is the online payment server ?
Words2Touch uses the popular PayPal payment service that has over 150 million accounts in over 45 countries. PayPal uses the world's most advanced proprietary fraud prevention systems such as SSL technology to create a safe, global, real-time payment solution. However, no data transmission over the Internet can be guaranteed to be 100% secure.
When you send a payment using PayPal, we don't receive your sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.
Our business hours are from Monday through Saturday, from 9:00 A.M. EDT to 6:00 P.M. EDT.
We are usually closed on Sundays and for statutory holidays such as Christmas and Easter. If you contact us through e-mail or leave us a voice mail outside of our business hours, we will contact you on the next business day. If we need to contact someone by telephone in a distant time zone, we will make arrangements by e-mail to call you at a time that is convenient for you.
How long will it take you to write a custom speech for me ?
It can take us as little as a few hours or as much as a few days to complete a first draft, depending on the type and length of speech desired. We also prioritize our speeches by how urgently they are needed by our customers.
How many revisions will it take before I am completely satisfied with my speech ?
Most of the custom speeches that we have written required one or no revisions for our customers to be satisfied with or that they slightly tweaked themselves.
